---
title: Privacy Policy — Heiser Counseling
url: https://heisercounseling.com/privacy-policy
canonical: https://heisercounseling.com/privacy-policy
effective: June 2026
---

# Privacy Policy — Heiser Counseling

**Effective:** June 2026
**Practice:** Heiser Counseling · 800 S. FM 1626, Suite 102, Buda, TX 78610
**Contact:** [destany@heisercounseling.com](mailto:destany@heisercounseling.com)

Heiser Counseling is committed to protecting your privacy. This policy explains what information we collect through this website, how we use it, and your rights.

For protected health information in the context of care, see our [HIPAA Notice of Privacy Practices](https://heisercounseling.com/hipaa-notice).

## Information We Collect

**Information you provide:** When you submit an appointment request or contact form, we collect your name, email address, phone number, and message content.

**Technical information:** IP address, browser type, pages visited, and time on site — used to maintain the site and not tied to your identity.

**Third-party services:** Google Fonts (IP logging) and WordPress CMS (content hosting).

## How We Use Your Information

- Respond to your inquiry or appointment request
- Communicate about services
- Maintain and improve the website

We do not sell, rent, or share your information with third parties for marketing.

## HIPAA

Heiser Counseling is a HIPAA-covered entity. Any protected health information shared in the context of receiving services is governed by our HIPAA Notice of Privacy Practices. Please do not share sensitive health information through general contact forms.

## Data Retention

Website inquiry information is retained as long as necessary to respond and fulfill legal obligations. Clinical records are retained per Texas and Washington State licensing requirements and HIPAA.

## Your Rights

- Access personal information we hold
- Request correction of inaccurate information
- Request deletion (subject to legal obligations)
- Opt out of communications

Contact: [destany@heisercounseling.com](mailto:destany@heisercounseling.com)

## Cookies

This website does not use tracking or advertising cookies.

## Children's Privacy

This site is not directed at children under 13.

## Changes

We may update this policy. The effective date above reflects the most recent revision.